FREQUENTLY ASKED QUESTIONS
Common questions about our fantasy dildos and other sex toys, shipping and billing, and more about us.
TOY INFO
WHAT SETS PRIS TOYS APART?
With over a decade of experience in creating of some of the top caliber toys in the galaxy, we bring you artfully-inspired fantasy form with the ultimate in body-thoughtful design, handmade by a queer-run indie business.
ARE PRIS TOYS MADE WITH SKIN-SAFE SILICONE?
All of our toys are made with the highest quality platinum class medical-grade hypoallergenic silicone.
WHAT ARE YOUR FIRMNESS DENSITY OPTIONS?
You can check out all about firmness density options for our fantasy dildos and other sex toys, and what they mean here.
Dual density toys have an inner core of denser silicone for satisfying firmness and an outer layer of pleasingly accommodating extra soft silicone. The dual density formula is generally a shore 00-40 outer layer with a 30a core and base, except for Solaris which is closer to a 00-50. We use a firmer outer layer on that one since it’s a much smaller toy, this tends to aid in insertion.
Triple density toys have a firm inner core with an enhanced soft gel-like middle layer with for an added squish, and a medium-firm outer layer adding a lifelike dimension.
All of the single density toys are generally close to shore 8a-10a firmness, depending on the size of the toy.
WHAT COLORS DO YOU HAVE AVAILABLE?
Our shop reflects colorways currently in stock for each of our toys. We love to do limited runs of all kinds of colors! You can join our fan club to get the latest dispatches on new colors and special editions of our favorite pleasure models.
WHAT LUBRICANTS SHOULD I USE?
Only water-based silicone lubricants should be used with silicone toys such as ours. Some hybrid lubricants may be suitable, but test thoroughly before using them in action. We’ll be conducting some tests of our own and will keep you posted! Do NOT use Pris Toys with oil or silicone lubricants because it will cause the toy to degrade and possibly melt.
WHAT ATTACHMENTS AND OTHER TOYS ARE COMPATIBLE?
Our semi-realistic and fantasy dildos (except Nova) are crafted with suction bases to conveniently attach to most smooth clean surfaces. Our dildos are also compatible with strap-on harnesses that have o-ring securements.
Most of our dildos have the added option for an added port hole for Vac-U-Lock connector systems, also making them adaptable with most fuck machine setups. (Note: adding a Vac-U-Lock port means the suction cup base function on most toys won’t work.) The optional Vac-U-Lock insertion port in our dildo bases also nicely accommodate bullet vibrators – we’ve been liking the Point Bullet!
Our grinding toys can be attached at the suction base of any of our dildos for a double pleasure arrangement.
Our wand attachments fit standard Magic Wand vibrators and similar models of comparable sizing.
HOW SHOULD I CLEAN AND STORE MY TOYS?
Clean all toys thoroughly after each use with hot water and unscented dish soap or a silicone-friendly toy cleansing product of your liking. You can also boil our toys in hot water for a more thorough cleaning.
Store our toys out of direct sunlight. Best practice is to only store Pris Toys with other toys made of platinum silicone. Storage contact with toys of unknown lesser-quality materials may cause the silicone to melt or otherwise degrade.
SHIPPING AND BILLING
DO YOU HAVE DISCREET BILLING?
Your privacy is important to us! The charge will appear on your billing statement as PTLLC.
DO YOU SHIP WITH PLAIN DISCREET PACKAGING?
We practice the utmost discretion. All orders are shipped with plain discreet packaging.
HOW MUCH DOES SHIPPING COST?
We offer free standard shipping for all US orders over $100. Exact shipping costs specific to your region and chosen carrier are based on your shipping location, and will be provided at checkout once this info is entered.
HOW LONG DOES SHIPPING TAKE?
Because all of our orders are handcrafted, please allow for 3-5 days before your order is shipped out. We have several shipping options available for expedited transport.
DO YOU HAVE ORDER TRACKING?
You will receive an email notification with tracking information once your order has been shipped out.
DO YOU SHIP INTERNATIONALLY?
We currently ship to the United States, Canada, Australia, and much of Europe. We’re continuing to add destinations as we navigate various legal processes for shipping items of this nature each region.
WHAT IS YOUR POLICY FOR RETURNS AND EXCHANGES?
Due to the nature of this kind of product we do not offer returns or exchanges.
Feel to contact us with any questions to help you in your selection, or if you have any problems with your order.
MORE INFO
DO YOU HAVE SALES?
We offer elite-quality toys at customer-friendly costs and also have sales on special occasions. Join our fan club for email updates on all the latest.
DO YOU SELL GIFT CARDS?
The gift of pleasure is truly divine, so we offer giftcards in our shop here.
DO YOU TAKE REQUESTS FOR CUSTOM TOYS?
Depends? If science allows.
ARE YOU A LGBTQIA-ALLIED BUSINESS?
Pris Toys is a queer-owned business focused on providing toys to people of all orientations and gender identities.
We believe in sharing support with our community. Contact us if we can be of any assistance with your LGBTQIA+ supportive events or mutual assistance fundraising.
DO YOU COLLABORATE WITH CONTENT CREATORS?
We love working in collaboration with content creators and other sex work professionals who feature Pris Toys. Contact us with links to your work and we’ll get back to you soon to talk details.
DO YOU HOST EVENTS?
We’ll be hosting events beginning in fall of 2025, including kink-themed parties and convention appearances.
You can check out our event calendar here. You can also join our fan club for periodic email updates.
WHAT ARE YOUR TERMS AND CONDITIONS?
The following terms and conditions apply to all purchases made from Pris Toys or any other sites where our items are listed, and related holding company or companies. Pris Toys LLC reserves the right to change these Terms without notice.
The purchaser/customer acknowledges that they agree to the following terms upon using the website and purchase of any and all products listed herein.
By viewing content and/or purchasing products from Pris Toys you acknowledge that you are 18 years of age or older or of the required legal age to view and/or purchase adult oriented items in your state, country and/or region.
In no event, regardless of cause, shall the Company or the Proprietors of Pris Toys be held liable for any damages as a direct or indirect result from use of any products purchased from Pris Toys including but not limited to incidental, punitive or consequential damages of any kind.
HOW DO I CONTACT PRIS TOYS?
You can get in touch through our contact form here or email us directly at prisreplicants@gmail.com.
